Simple. Affordable. Professional.

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    Simple. Affordable. Professional.

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    Simple. Affordable. Professional.

    How Can We Help You ?

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    Account Creation

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    Connectivity

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    App Guide

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    F.A.Q's

    For further information please Contact Us

    Account Creation

    Before you begin Download the Pro1 Wi-Fi App from the Google Play Store or The Apple Spp Store.
    Please have your home Wi-Fi network password ready.

    Note: If you prefer to use a computer to set up your new thermostat please visit: http://pro1iaq.com/web-app

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    Step 1 - User Information

    Enter your name and email address to begin the account creation.
    Note: Multiple people can use the same account by sharing the log in information after setup is complete.

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    Step 2 - Mailing Address

    Now enter your mailing address.
    Note: Multiple people can use the same account by sharing the log in information after setup is complete

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    Connectivity

    Step 3 - Connecting Thermostat

    From the drop down select the thermostat you wish to provision. It will be named tstat-####.  For iOS users: For security purposes you will need to leave this app to manually connect to the thermostat's WIFI under your iOS settings.  The below screen lists the steps to connect to your thermostats WIFI.

    Android

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    Apple

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    Apple Users Only

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     Enter the password - "tstatpassword"  |   Then select your Home WIFI Network from the list

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    Step 4 - Wi-Fi Information

    Choose your home Wi-Fi network and enter your home Wi-Fi networks password. Then name your thermostat something that helps you remember it's location. Next you will want to enter the AUTH code located at the bottom of your thermostat screen. Finally choose the time zone and whether or not daylight savings is utilized where you live.

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    Step 5 - Thermostat Location

    Add the address of the thermostat being installed.  You must be connected to your home network to finish the registration process.  If your thermostat does not automatically connect you will need to make sure your connected back to your home Wi-Fi before you continue registration.

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    App Guide

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    Control View

    1

    Thermostat Name

    Name your thermostat something that helps you remember its location inside your home.
    2

    Next Arrow

    Use this button to navigate through each of the thermostats in your home. You can add as many thermostats to a location as you want.
    3

    Energy Tick Marks

    The tick marks display the difference in temperature from the indoor and setpoint temperature. Green indicates you are making an efficient choice.
    4

    Temperature Dial

    Drag your finger to change the setpoint temperature. A red dial indicates the system is in heat and blue indicates cool.
    5

    Indoor Temperature

    The current ambient temperature of your home is displayed here.
    6

    System Keys

    Change your thermostat from heat to cool or turn your system off to save energy.
    7

    Hold Buttons

    VACATION mode will put your thermostat into a temperature hold for a selected period of time until you return home. HOLD will put your thermostat into a permanent temperature hold until it is manually removed.
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    Page Flip

    Press to return to the home screen. This will allow you to add a thermostat to the account. Pressing My Thermostat will return to the control app and force the app to sync with the thermostat for testing purposes.
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    Vacation Mode

    1

    My Thermostats

    Press the VACATION button to enable and disable vacation mode.
    2

    Vacation Setback Temperature

    Choose a setback temperature for your home to save energy while you are away.
    3

    Vacation End Date

    Manually set the time and date you will return home.
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    Scheduling Mode

    1

    Scheduling Presets

    A series of popular schedules are preset on your app. If none of these fit to your lifestyle you can customize your own.
    2

    Scheduling Period

    Choose the time period you wish to create a schedule for. In settings you can modify this to schedule a bulk of days together to save time or schedule each day of the week independently.
    3

    Manually Set Schedule

    Customize your schedule by moving the red circles. Left and right adjusts the time while up and down changes the temperature. Swipe the bottom left to view all four time periods.
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    Settings

    1

    Email

    This is the email where you wish to receive alerts and tips.
    2

    Mobile Phone Number

    This is the phone number you want associated with the account.
    3

    Time Zone

    Select the correct time zone to ensure scheduling works correctly all year.
    4

    Schedule Type

    You can change your schedule type from 5-2, 5/1/1 and 7 Day depending on your weekly schedule. Bulking days together saves time but you can schedule each day independently if you choose.
    5

    Change Password

    Reset or edit your account password.
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    Multiple Locations

    1

    Thermostat Locations

    You can put as many locations as you wish on your account. Scroll through and select the address you want to access. Note: This screen only appears if you have multiple addresses associated with your account.
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    Help Section

    1

    Pro1 Help

    For further assistance select Pro1 Help to view the comprehensive help section on our website.
    2

    Technician Help

    If you are having an issue with your heating and cooling equipment please contact the technician who installed your thermostat.
    3

    App Version

    Displays the current version of our the app.
    (Customer Support may ask for this information.)

    F.A.Q.'s

    How do I connect my thermostat to my Android device ?

    To connect your andriod device please follow the following steps here.



    How do I connect to my thermostat to my iOS device ?
    My thermostat is not showing up on the list of available thermostats?
    I cannot find where my thermostat shows Tstat-####?
    I entered my tstat-#### and am not seeing the AUTH code on my thermostat?
    I cannot connect to my guest network. What do I need to do?
    Pro1 offers private labeling free of charge on the thermostat as well as on the homeowner app.  Whether they are at home or on vacation you will get a call if something goes wrong.
    © 2019 Pro1iaq. All Rights Reserved.