Getting Started With Amazon Alexa
Amazon Alexa Overview
Help Tips
Linking Process
Thermostat Control
- Before trying to link, make sure the user has the Alexa app downloaded and they have logged in to the Alexa app.
- If they have questions about this, send links to Alexa Help docs/Call center
- Before trying to link, the user must have at least 1 thermostat in the Pro1 Connect App.
- The customer should start the linking process from the Pro1 Connect App. Don’t start the process from the Alexa App.
Thermostat Control
- Thermostat names should be easily spoken.
- Avoid numbers in thermostat names - these can confuse Alexa
- Testing shows it can take 30-45 seconds for a thermostat to update after a voice command.
- If the user has Scheduling turned on, if the user changes the temperature in Alexa, the thermostat will enter a Temporary Hold.
Amazon Alexa voice commands
Amazon Alexa Help
Available Voice Commands
Example Phrases
Frequently Asked Questions
Do PRO1 thermostats work with home automation platforms?
Yes. At this time, PRO1-connected products are compatible with the Amazon Alexa platform and the Google Home platform.
Can I control my thermostat through Amazon Alexa?
The PRO1 Connect app says that I successfully connected my account with Alexa, what do I do now?
How do I name my thermostats?
How do I use my Amazon Echo and other Alexa devices to interact with my thermostat?
I forgot to install the Amazon Alexa app but the PRO1 Connect app still said that I successfully completed the process, what do I do next?
How do I change the fan operation inside Alexa?
How do I put my thermostats into hold or change the fan operation inside Alexa?
I need help Creating a Routine in the Alexa app.
How do I add a Thermostat after Alexa is linked?
How do I rename a Thermostat after Alexa is linked?
How do I remove a Thermostat after Alexa is linked?