Frequently Asked Questions
How do I remove my thermostat from the wall?
To properly detach a Pro1 thermostat from its sub-base gently pull from the bottom of the thermostat. See the below example.

Can I reset my thermostat if it is not functioning properly?
How can I upgrade my thermostat?
What is auto-changeover?
Should my heat be turning on before the WAKE programmed time period begins?
Why is there a delay before my heating or cooling comes on?
Why does my heating or cooling continue to run even after the set-point says to turn it off?
I have a programmable thermostat but I do not want to use the program, what should I do?
Why is my display blank except for the low battery icon?
Why is my display light not working?
What kind of batteries should I use in my Pro1 thermostat?
How do I change my batteries?
What does it mean when “FILT” appears on my thermostat display?