Simple. Affordable. Professional.

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    Simple. Affordable. Professional.

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    Introducing The All New Pro1 WiFi App

    Download

    Download our app from the Apple App Store.
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    How Can We Help You ?

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    Account Creation

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    Connectivity

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    App Guide

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    F.A.Q's

    For further information please Contact Us

    Quick Start Guide

    Download our quickstart guide here.

    How to connect your PRO1 Thermostat to the PRO1 Connect App

    Account Creation

    You MUST create a new account to log into the Pro1 Connect app.
    If you have already created a Pro1 Connect account you can jump to Step 4.

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    Step 1 - Log In Or Create An Account


    If you are already connected to an account, please skip to Step 4.

    Note: Multiple people can use the same account by sharing the login information after setup is complete. Once your account is created you must ALWAYS use the same login method. For example, if you login with google, you must always login with google. If you later attempt to login with your google email through the email and password option, you will create an entirely separate account that is not linked to your thermostats.
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    Step 2 - Register Account


    After completing the required fields you will receive an email containing a verification code which is required to complete the next step.
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    Step 3 - Verify Account


    Now enter the verification code from the email and select Create Account.

    Note: If you did not receive an email please check your junk folder. If you return back to this screen after selecting Create New Account, press Login.

    Connectivity

    Now that you have an account it is time to connect your thermostat to your local WIFI network.

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    Step 4 - Add A Thermostat


    Select Add A Thermostat to add a thermostat to your account.
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    Step 5 - Permissions


    To add a new thermostat to your account, you must enable "Location" permissions for this application so we can detect when you have connected to your new thermostat's WIFI. Click the App Settings button below, select Permissions" option, and enable "Location" permissions.

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    Step 6 - Allow Access To Your Devices Location

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    Step 7 - Connecting To The Thermostat


    Press and hold the light button on your thermostat until the backlight flashes 3 times and the thermostat’s network appears on the thermostat screen. It will begin with “TSTAT”. Then press the Got It button.
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    Step 8 - Connect to The Thermostat Network


    The Pro1 Connect App needs to connect to thermostat's WIFI network. Press "Join" to continue.

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    Step 9 - Thermostat Found


    The Pro1 Connect app will automatically search for your thermostat.

    Note:If there are multiple thermostats waiting to be connected, you will have an option to enter the four digit network ID. (The 4 numbers that follow “TSTAT”) Press Continue.
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    Step 10 - Thermostat Found


    When your thermostat is found, the app will display the four digit code. If this code matches what is displayed on your thermostat screen press YES.
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    Step 11 - Connecting To Your WIFI Network


    Enter your WIFI network and password. If the desired WIFI network does not appear users can manually configure the network.

    Note: 2.4 GHz networks only. Passowrd is case sensitive.
    If the desired WIFI network does not appear, you can manually configure the network but selecting the box.
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    Step 12 - Thermostat Name & Location


    Name and enter the location of the thermostat that you are connecting.
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    Step 13 - HVAC Professional’s Contact Info (Recommended)


    Before completing the process, you have the option to enter the contact information of your trusted HVAC professional. This will be stored throughout the app for quick access whenever your system requires servicing.

    App Guide

    Now that you have an active account with a connected thermostat let’s get familiar with the Pro1 Connect app. 

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    My Thermostats View

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    Main Menu

    Access Help, Add a Thermostat, and more.
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    List Of Thermostats

    View and select all thermostats registered to your account.
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    Set At Temperature

    This number displays the current Set At temperature for the listed thermostat. Red indicates the system is currently in heat and blue indicates cooling. It the system is in auto-changeover both will appear.
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    Room Temperature

    This number displays the current ambient room temperature for each thermostat.
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    Control Thermostat

    Select a thermostat to advance to the thermostat control screen.
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    Control View

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    My Thermostats

    Return back to My Thermostats screen.
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    Thermostat Menu

    Access settings specific to the currently viewed thermostat including scheduling.
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    Thermostat Name

    Use the left and right arrows to switch between thermostats.
    Note: Arrows only appear if you have multiple thermostats installed.
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    Room Temperature

    This number displays the current ambient room temperature.
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    Set Point Temperature

    Set the desired temperature of your thermostat using the setpoint slider. The color of the setpoint will change to red in heat or blue in cooling.
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    Fan Setting

    Select the preferred fan mode (Auto, On, or IAQ).
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    Schedule Setting

    Customize your daily schedule.
    Note: Scheduling must be turned on in thermostat settings.
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    System Setting

    Select the preferred system mode (Heat, Cool, Off, Auto)
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    Main Menu

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    My Thermostats

    Displays a list of all thermostats associated with your account.
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    Add A Thermostat

    Allows you to quickly add a thermostat to your existing account.
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    Account Information

    View login information, change password and more.
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    Help

    Access Help for any screen
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    Logout

    Log out of your account
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    Scheduling Guide

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    Step 1 - Select Days

    Select a day of the week to view days grouped together
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    Step 2 - Edit Time Periods

    Select the edit button to make changes. This will make the + signs appear.
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    Step 3 - Select Time Period

    Select the plus sign to expand the time period you wish to edit.
    Note: The T701i is shipped as a non-programmable thermostat. If you would like to use this feature, you must first turn scheduling on through the thermostat menu located in the top right corner of the thermostat home screen.
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    Scheduling Guide Detail

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    Step 4 - Setting The Time

    Scroll up or down to select the time you want the time period to begin.
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    Step 5 - Setting The Heat Temperature

    Scroll up or down to select the preferred heat temperature for this time period.
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    Step 6 - Setting The Cool Temperature

    Scroll up or down to select the preferred cool temperature for this time period.
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    Step 7 - Setting The Fan Operation

    Scroll up or down to select the preferred fan mode.
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    Step 8 - Return To Schedule

    Press the minus button to return to the schedule home screen.
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    Step 9 - Save Your schedule

    Press save to apply the changes.
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    Help Section

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    Main Menu

    Access Help, Add a Thermostat, and more.
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    Customer Support Options

    Visit our website for additional self help resources or call our US based customer service team.
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    App Version

    This displays the version of the app you are using. Customer service will ask for this when trouble shooting.
    (Customer Support may ask for this information.)

    F.A.Q.'s

    How do I connect my thermostat to my iOS (Apple) device?
    I cannot find where my thermostat shows TSTAT-####.
    How do I delete or reset my thermostats wifi information?
    Why don’t I see the TSTAT-#### network on my thermostat?
    I cannot connect to my guest network. What do I need to do?
    Why can’t I “Login with Gmail/Facebook” when I signed up with my gmail account?
    My thermostat is not showing up in the list of WiFi networks?
    Why is Continue grayed out on the Add a Thermostat process?
    My thermostat is connected to the router but won't talk to my App?
    Why am I seeing an offline notification on my app?
    Why did my thermostat update right away
    In order to experience our product’s full potential, they must be installed by a professional heating and cooling technician.
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