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WIFI Connectivity FAQ's


How do I connect my thermostat to my Android device ?

Connecting with an Android Device

 

Before you begin Download the Android Pro1 WIFI App from the Google Play Store.

Please have your home WIFI network password ready.

Note: If you prefer to use a computer to set up your new thermostat please visit: http://pro1iaq.com/web-app
 

Step 1 - User Information 

Enter your name and email address to begin the account creation.

Note: Multiple people can use the same account by sharing the log in information after setup is complete.

Step 2 - Mailing Address

Now enter your mailing address.

Note: Multiple people can use the same account by sharing the log in information after setup is complete 

Step 3 - Connecting Thermostat

From the drop down select the thermostat you wish to provision.  It will be named tstat-####.

Step 4 - WIFI Information

Choose your home WIFI network and enter your home WIFI networks password.  Then name your thermostat something that helps you remember it's location.  Next you will want to enter the AUTH code located at the bottom of your thermostat screen.  Finally choose the time zone and whether or not daylight savings is utilized where you live.


Step 5 - Thermostat Location

Add the address of the thermostat being installed.  You must be connected to your home network to finish the registration process.  If your thermostat does not automatically connect you will need to make sure your connected back to your home WIFI before you continue registration.


 

How do I connect to my thermostat to my iOS device ?

Connecting with an iPhone 

Before you begin Download the iPhone Pro1 WIFI App from itunes.

Please have your home WIFI network password ready.

Note: If you prefer to use a computer to set up your new thermostat please visit: http://pro1iaq.com/web-app
 

Step 1 - User Information 

Enter your name and email address to begin the account creation.

Note: Multiple people can use the same account by sharing the log in information after setup is complete.

Step 2 - Mailing Address

Now enter your mailing address.

Note: Multiple people can use the same account by sharing the log in information after setup is complete 

Step 3 - Connecting Thermostat

For security purposes you will need to leave this app to manually connect to the thermostat's WIFI under your iOS settings.  The below screen lists the steps to connect to your thermostats WIFI.

 
Navigate to your iOS settings   |   Select your thermostats WIFI from the list - Named tstat-####



 

 Enter the password - "tstatpassword"  |   Then select your Home WIFI Network from the list


 

 

Step 4 - WIFI Information

Next you will want to enter your home WIFI password and name your thermostat something that helps you remember it's location.  Next you will want to enter the AUTH code located at the bottom of your thermostat screen.  Finally choose the time zone and whether or not daylight savings is utilized where you live.


Step 5 - Thermostat Location

To complete setup you will need to make sure you are connected back to your home WIFI network which will require going back to your settings and selecting your home network manually.  When connected return to that app and make sure the thermostats location is correct, if different from your mailing address.  Then press register thermostat to complete setup.


 

For more questions visit this helpful video.

My thermostat is not showing up on the list of available thermostats?

This process can take several minutes.  Power up your thermostat before your app, it may help to not be right next to your thermostat during this step.  If it does not show, power down the app wait a few minutes and try again.

I cannot find where my thermostat shows Tstat-####?

Open the bottom door on the thermostat and press the middle MENU button.  Then press the far right WIFI button.  Then press next twice and your t-stat information will show.

I entered my tstat-#### and am not seeing the AUTH code on my thermostat?

If you have entered your tstat-#### your AUTH code will show on the screen of your T855i.  If it doesn't show up at first give it a minute.  It should read AUTH ####

I cannot connect to my guest network. What do I need to do?

Some wireless routers have advanced features like guest networks. It is recommended that you connect your thermostat to your home network. If you must connect to your guest network, then you will need to contact the router manufacture to assist in unblocking port 443 in the guest network firewall.